General Information

Position

Senior Expert (m/f/d) Loyalty Programs

Daily rate

By arrangement

Expenses

plus expenses

Project duration

as of now - 31.01.2025

Deployment country

Germany

Deployment city

Deutschland

Required availability

50 %

Industry

Tourism, hotels & catering

Function

Consulting

Service

Operative vacancy

Tasks & Objectives

Tasks

Our client, an international airline, is currently evaluating and defining their long-term customer loyalty program. For a seamless operational implementation as well as defining the future strategy for the loyalty program, they are looking for a senior expert (m/f/d) with substantial knowledge in customer loyalty and/or customer retention strategies.

  • Analyzing the status quo of the current loyalty program
  • Conceptualizing and defining the future strategy and the long-term vision for the customer loyalty program
  • Providing operational/hands-on support in the implementation process

Personnel accountability

Not specified

Budget accountability

Not specified

Requirements & Expertise

Requirements

  • Substantial expertise in customer loyalty and/or customer retention programs or similar areas, ideally within the digital and/or e-commerce/aerospace industry
  • Many years of relevant experience in delivering international marketing/customer projects


 


Linguistic proficiency

English
Business fluent